About Us
Hi, we're Pet City! .JPG)
We're a passionate group of pet lovers -here to help with all your pet needs. We're a family-owned pet store, proudly serving Brisbane since 1957.
As a family-run business, Pet City incorporate values and service that you would expect from a small business. We love and understand that your pets are part of the family, as ours are too!
Our Expertise
Our team are passionate about giving your furry, feathery and scaley family members the best shopping experience around, whether you are in-store or online.
Our team’s knowledge comes second to none. As fierce animal lovers, we take every opportunity to expand our learning in all things pet care and we take great pride in sharing this knowledge & passion with our customers.
Our Range
We’re your one stop shop for everything you need to keep your pets happy and healthy. From dogs, cats and rodents to .JPG)
freshwater fish, marine fish, reptiles & birds, we have it all!
We strive to provide only high-quality products, which is why many of our items are team-tested before they hit the shelves. We stock the big brands you love, as well as the niche products you may not find anywhere else.
Services
In-store, we offer a variety of services from water testing & nail trimming to ID tag engraving.
Come use our K9000 DIY dog wash. No need to book, simply turn up, pawchase a token at front counter and away you go!
Our Zoo (kind of)
With 100 square metres of fish tanks and plenty of lizards, snakes, birds & rodents for sale in store, we're affectionately known as the free zoo. Come say hi!
Thank you for suppawting our local business!
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Our History
Read about Pet City's history here.
Mission Statement
Click here to view our Mission Statement (PDF)
PIAA Accreditation
Pet Industry Association Accredited Members are the ONLY elite group within the Australian pet industry that have undergone external audit in the areas of Animal Welfare, Business Practices, Workplace Health & Safety and a high level of Customer Service.
Pet Industry Association is owned and run by its members and supports business operators in the pet industry in Australia.
The Pet Industry Association is the National peak body industry association representing the whole breadth of the pet industry.
The Pet Industry Association regularly makes formal submissions on pet industry issues at the request of Government agencies and industry regulators.
Pet Industry Association Accredited Members are the ONLY elite group within the Australian pet industry that have undergone external audit in the areas of Animal Welfare, Business Practices, Workplace Health & Safety and a high level of Customer Service.
Accreditation is entirely voluntary, and is an industry-based vehicle for self-regulation, free of any level of Government control or inspectorate.
All Pet Industry Association Accredited Members take great pride in maintaining this high standard and ALL Pet Industry Association Accredited Members are carefully monitored during the 3-year Accreditation program to ensure they maintain the high level of standard required to become part of the “elite group”.
The above information taken directly from PIAA's website, http://piaa.net.au
